Trying to connect (or reconnect)

[McLellan]

I am trying to link to GoDaddy.  I copied the HubSpot DNS information (2 'A' records and 1 CNAME record) to GoDaddy and saved the information over 24-hours ago.  I logged in to GoDaddy and confirmed the 3 are there.  

On HubSpot I am getting a "Missing Records" error and not seeing the CNAME record information.  I've tried to unsuccessfully "Reconnect"...  Any advice on how to proceed?

In the screenshot below, should there be information in the "View my DNS Records" area?

[Jnix284]

@McLellan happy to help - is this a new domain that hasn't been connected to a CMS before? or is it one that you're transferring to HubSpot?

[McLellan]

Much appreciated!  It has not been connected before.  

One thing I just noticed that is likely a part of the problem... the domain currently assigned on HubSpot is makermclellan.com. The domain on GoDaddy (which is what it should be) is mclellanmakes.com.  (Miscommunication with team, totally my fault.)  

[McLellan]

I do own both domains, though, so if we need to publish to makermclellan.com and do a redirect of mclellanmakes.com, that could work.

[Jnix284]

@McLellan I'm not sure that matters as long as you have the correct one chosen as your brand domain - it might be worth testing to verify if it's still down (I haven't run into this scenario before).