Blog, Website & Page Publishing

GHarkom
Member

Trouble connecting my domain

SOLVE

Please help someone who wants to make a blog for the content, not the technical stuff, which is a roadblock from the start. What is my next step based on the following, please?

If I hover over the link directing me to 'domain provider's site' it sends me to GoDaddy. I had a chat session with GoDaddy yesterday who said that my domain had nothing to do with them. 

 

I'm stumped. Please help.

GHarkom_0-1732579680998.png

 

0 Upvotes
1 Accepted solution
Jnix284
Solution
Hall of Famer

Trouble connecting my domain

SOLVE

@GHarkom you need to login to the website for your DNS provider - where did you buy your domain? this should tell you where is it registered (unless you transferred it elsewhere) and then you can update your DNS records to inclue the appropriate CNAME value. The link likely goes to GoDaddy because you chose it as the option in the DNS setup prompt, but HubSpot doesn't "know" where your domain is hosted.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

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2 Replies 2
DMax1
Member

Trouble connecting my domain

SOLVE

simply go to cloudflare & create new account on the platform after that put your domain in the cloudflare and Add two records first add A record and past your hosting IP Address in IPV4 field and enter @ in other field and Secondly add CNAME record & add WWW in fist field & @ in second field and save the records but first delete all created records and only add two records 1. A Record & 2. CNAME Record after that copy nameservers of cloudflare go to your domain settings and change the current nameservers with cloudflare nameservers after 24 to 28 hours your domain will successfully connected, If you don't understand the steps than we can arrange a meeting on this 😊

0 Upvotes
Jnix284
Solution
Hall of Famer

Trouble connecting my domain

SOLVE

@GHarkom you need to login to the website for your DNS provider - where did you buy your domain? this should tell you where is it registered (unless you transferred it elsewhere) and then you can update your DNS records to inclue the appropriate CNAME value. The link likely goes to GoDaddy because you chose it as the option in the DNS setup prompt, but HubSpot doesn't "know" where your domain is hosted.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon
0 Upvotes