Blog, Website & Page Publishing

MAnders
Participant

Tool Tip Blocks Buttons

SOLVE

This tool tip is eternally popping up and blocking the row of buttons below it and has no X to dismiss it. It is slowly but steadily driving me insane.

MAnders_0-1759842056288.png

 

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1 Accepted solution
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Tool Tip Blocks Buttons

SOLVE

Hi @MAnders,

 

What happens when you refresh the page? I assume clicking on the tooltip and then outside of it doesn't do anything?

 

It is annoying, yes, but you should still be able to click the few pixels above the tool tip.

 

For a permanent fix, I'd recommend reaching out to HubSpot support directly in-app via chat or email who can forward this to the product team.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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MAnders
Participant

Tool Tip Blocks Buttons

SOLVE

Ah, clicking outside dismisses it, thanks. From a user experience perspective it feels like it gets "stuck" in the hover state, with no obvious way to get rid of it. Compare to the tooltips on the buttons below which only appear while hovering: 

MAnders_0-1759842677061.png

 

0 Upvotes
karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Tool Tip Blocks Buttons

SOLVE

Hi @MAnders,

 

What happens when you refresh the page? I assume clicking on the tooltip and then outside of it doesn't do anything?

 

It is annoying, yes, but you should still be able to click the few pixels above the tool tip.

 

For a permanent fix, I'd recommend reaching out to HubSpot support directly in-app via chat or email who can forward this to the product team.

 

Best regards

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes