I have recently started using hubspot and on a free account therefore not eligible for a proper support. But I get this error message quite often and dont seem to understand why.
The workaround I managed to find is to Unpublish and Publish back again. If anyone has a clue why this is happening would really appreciate, thanks!
In details, randomly I can see this error so I can't predict when this error will appear. And this error happens in 1-2 weeks after I publish my website.
After publish my website, I did literally nothing in HubSpot, so I have no idea what can affect this error.
The website is well-published and there are absolutely no error I can see in the HubSpot.
for the more details,
Domain : sw-choi.com (bought in Wordpress)
DNS : I did DNS setting in Wordpress. (Perfectly connected)
My daily routine is to unpublish and publish my website with morning coffee.
If I need to contact the support team or anyone who can solve this problem, please let me know my detailed domain settings and HubSpot account, you can contact tjddnjs0070@gmail.com
Thank you for reaching out and I'm sorry for the frustration caused here, this type of error could happen for multiple reasons which is why we advise to post a new message on community for that.
Would you mind trying to clear your cache following those steps, as well as trying with another browser and with an incognito window?
If this is still happening, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this
Oct 19, 20226:40 AM - edited Oct 19, 20227:02 AM
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Hi, I have the same issue with the free CMS, and this is frustrating. Is there any solution yet? my main domai is https://wir-brauchen-ruhe.de and I have other domains redirecting to it, neither the main domain, nor the redirects work. But they worked just fine yesterday. How reliable is this anyway?
I just tried the trick with unpublishing und re-publishing the main site and it magically fixes the issue, even the redirect domains work. If this continues, I'm going to look for another CMS. SEO and marketing functions be damned.
Thank you for reaching out. I'm sorry for the frustration caused here.
If this happens again and to ensure that your question is seen by our community members, I would encourage you to create a new post on the Community. (You can do that by clicking on the "+" at the top right in the navigation) Please include a full description of the issue you are running into and any pertinent screenshots in the new post for the Community to better assist with the next steps. This error could happen for multiple reasons and so it'll be easier for us to investigate.