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bbradshaw
Member | Platinum Partner
Member | Platinum Partner

Setting Up A Subdomain vs Forwarding

SOLVE

Hi, 

 

I've setup our subdomain with the www.info.ourname.com on the Hubspot Side. When we go through the guided process it takes us to a Forwarding Screen on GoDaddy (As shown attached). Am I even in the right area?

 

Thank you. image.png 

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Ben_M
Solution
Key Advisor

Setting Up A Subdomain vs Forwarding

SOLVE

If Godaddy is hosting your DNS, what you need to setup for the subdomain to be pointed at Hubspot is a CNAME record.  Forwarding is if you were moving your site from one domain/subdomain to another.  These instructions should help get you started:

 

https://knowledge.hubspot.com/articles/kcs_article/cos-general/connect-a-domain-to-hubspot

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1 Reply 1
Ben_M
Solution
Key Advisor

Setting Up A Subdomain vs Forwarding

SOLVE

If Godaddy is hosting your DNS, what you need to setup for the subdomain to be pointed at Hubspot is a CNAME record.  Forwarding is if you were moving your site from one domain/subdomain to another.  These instructions should help get you started:

 

https://knowledge.hubspot.com/articles/kcs_article/cos-general/connect-a-domain-to-hubspot