Sep 28, 2021 4:30 AM
Hi, our site is built on HubSpot. When using desktop, the page is secured and the lock-icon is shown before URL. But when I open our site with mobile browser, it says Not secured in url-row. Any reason for this? And how to fix problem?
Solved! Go to Solution.
Sep 28, 2021 11:53 PM
Hi @RT1 , thank you for your post!
That indeed sounds strange, could you please reach out to the Technical Support via the "Help" button in your account including the page URL and the link to the editing page of your account? (For Professinal subscription, phone, chat and email support channels are available.)
Troubleshooting this further requires the access to your account (which the Community members cannot do) so I think the best next step is to connect with the Support team.
Dec 1, 2021 1:56 PM
Unfortunately i have the same problem. Everything works fine on the desktop.
The error only occurs on mobile devices.
As soon as I reach the section in which I have integrated the Hubspot Meeting tool, my page is displayed as unsafe.
Has anyone been able to solve the problem so far or has been able to find out what is causing this error?
I'm really looking forward to your feedback and support