Blog, Website & Page Publishing

OBotha
Member

Rackspace Cloud DNS no resolving

SOLVE

Good day,

 

we have been asked to add a CNAME record to the domain blog.bonline.com but after making the change it domains seems to just be resolving, I have already contacted the support team at Rackspace to assist with this but I was wondering if there could be any other reason this doesn't seem to be working.

blogspot DNS.jpg

 

The subdomain blog.bonline.com doesn't allow me to add the CNAME as requested so I've tried to add www.blog.bonline.com and when I use that it still takes me to a pageblogspot error.jpg 

Any assistance with this would be greatly appreciated.

 

Kind regards

0 Upvotes
1 Accepted solution
OBotha
Solution
Member

Rackspace Cloud DNS no resolving

SOLVE

Hi @jennysowyrda 

 

I have managed to resolve this by deleting the subdomain.

 

all sorted now 🙂

View solution in original post

3 Replies 3
jennysowyrda
Community Manager
Community Manager

Rackspace Cloud DNS no resolving

SOLVE

Hi @OBotha,

 

DNS records can take time to propagate, however if you are still experiencing these issues, I would recommend connecting with HubSpot Technical Support who can investigate the settings within your account. 

 

Thank you,
Jenny

0 Upvotes
OBotha
Member

Rackspace Cloud DNS no resolving

SOLVE

Hi Jenny,

 

I have made some changed to the DNS records that should hopefully resolve the issue.

 

If it doesn't I will get in touch with the HubSpot Technical Support.

 

Thank you.

 

 

0 Upvotes
OBotha
Solution
Member

Rackspace Cloud DNS no resolving

SOLVE

Hi @jennysowyrda 

 

I have managed to resolve this by deleting the subdomain.

 

all sorted now 🙂