Problems with Space Bar in Blog Editor

[L---Bryce]

Is anyone else experiencing a relapsing and remitting issue with the space bar in the Blog Editor? It is only functioning about 50% of the time. I have done all the resets, reloads, new browsers, and am only experiencing this in the blog editor, not anywhere else on Hubspot or in any other program/website/etc. 

[GiantFocal · Accepted solution]

Hi @L---Bryce,

If the browser is not the issue, the problem may lie with your theme or template.

Please check for any JavaScript that might interfere.

[MPugsley1]

I am also experience this issue when working with a text block. It is occuring every time and the only solution is to exit out and go back. 

[KBeeman]

Experiencing this in building landing pages too. 

[kennedyp · Accepted solution]

Hi all! Thank you for your contributions. It sounds like y'all are having issues with the space bar intermittently responding while creating content in the blog, email, and Knowledge Base editors. 

I would encourage all of you to attempt to clear your browser cache or try a new device to rule out any local conflicts. If the solution is not resolved by using another browser or device, you can try a different template or a fresh draft of the content as well. 

If your account has access to HubSpot Support, you can open a ticket for a more thorough investigation. Be prepared to reproduce the issue live. The Support team can identify if there is a widespread issue to get a quicker resolution.  

Best,

Kennedy

[KyleThacker]

Also facing this issue in my email editor and rich text modules. Please provide a solution.

[ASousa2]

This is also a problem when creating knowledge base articles - very annoying. I'm currently having to draft in Word and paste it in. We have made no changes our end - please offer a solution Hubspot

[shhour]

facing this problem. find proper solution. 

[L---Bryce]

Thank you for saying this because we changed nothing in the theme or template that would lead to having this problem suddenly. 

[GiantFocal · Accepted solution]

Hi @L---Bryce,

If the browser is not the issue, the problem may lie with your theme or template.

Please check for any JavaScript that might interfere.