Possibility to have the files from from submissions stored elsewhere on the HubSpot platform

Highlighted
New Contributor

Right now it seems that all files and images being uploaded through form submission are going straight to the file manager. This is very critical if you have an application form where the contact uploads personal files and these personal files shows up in your content tools.

 

The reason for this is due to the fact that the file need to be kept somewhere and currently the file manager is the deault place for these types of files to be stored.

 

At this point in time it is not possible to have the files from from submissions stored elsewhere on the HubSpot platform, but it would be appreciated to create a File Manager for all form submissions files.

Reply
0 Upvotes
2 Replies 2
Community Manager

Hi @Ann_Katrine ,

 

thank you for reaching out to Community.

 

I have found that a similar topic was discussed in the past, please refer to this post: [Support form attachments(files) are public]

 

If you have any ideas/comments to add, feel free to leave it in the post I linked.

 

Thank you,

Natsumi

Reply
0 Upvotes
Advisor

@Ann_Katrine, this poorly thought out "upgrade" is being discussed on the developers forum.  If you have issues with it,  PLEASE post there so that HS can see what problems that have been created.

 

https://community.hubspot.com/t5/APIs-Integrations/Upcoming-New-restrictions-on-Forms-File-upload-ac...

 

Scott

Reply
0 Upvotes