Blog, Website & Page Publishing

dkd17
Member

Popup CTA (Beta) triggered by button click

Hi,
I want to trigger a CTA popup when a user clicks on a button on my website. I'm trying to use the CTA (Beta) feature, however, I'm running into a couple of setup roadblocks.

  • To trigger a CTA, the instructions say to choose a button on any page and choose 'CTA' in the 'Button Link' menu. However, I'm not seeing that as an option in the button module
  • I also tried to add a CTA Module, however, my CTA isn't showing up because "Popup CTAs can be added to pages using targeting or trigger on button click". The button click doesn't seem to be working, and I'm unsure what further direction is meant by "using targeting" in this specific instance.

If anyone can help provide direction on this issue that would be great.

 

Screen Shot 2023-06-08 at 10.56.21 AM.pngScreen Shot 2023-06-08 at 10.56.31 AM.pngScreen Shot 2023-06-08 at 10.56.53 AM.png

5 Replies 5
CamW
Participant

Popup CTA (Beta) triggered by button click

+1 running into the same issue. Would love to switch all on-page forms to CTA popups.

 

Have you found a solution? @TomM2 @MiaSrebrnjak 

0 Upvotes
TomM2
Key Advisor | Partner
Key Advisor | Partner

Popup CTA (Beta) triggered by button click

Hey @dkd17  this actually does look like an issue, I can recreate on my end too. 

Tagging in @MiaSrebrnjak Mia could you raise this issue with the CTA team please? 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

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MiaSrebrnjak
Community Manager
Community Manager

Popup CTA (Beta) triggered by button click

Thanks for flagging @TomM2,! I've let the team know! I'll post more information here if I receive any updates! 

 

Cheers
Mia, Community Team


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MiaSrebrnjak
Community Manager
Community Manager

Popup CTA (Beta) triggered by button click

Hi, 

I just wanted to post an update from the product team here: 

This feature is supported in the default/common button module, but it seems this isn't the case across themes. Our product team is aware of this and working on an update. 

Thank you for your understanding!

 

Mia, Community team 


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TomM2
Key Advisor | Partner
Key Advisor | Partner

Popup CTA (Beta) triggered by button click

Hey @MiaSrebrnjak thanks for following up! I'm not sure I follow with "This feature is supported in the default/common button module, but it seems this isn't the case across themes 

 

When I create a CTA I'm told to use the button module within the page, however when I use the default HubSpot button module it doesn't show CTA as an option. Even non-customised modules and no theme (just a basic template) I still don't see CTA as an option to add this in. This doesn't seem related to custom modules. 

Tom Mahon
HubSpot Expert | Digital Marketing Specialist | Community Champion
HubSpark

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Did my post help answer your query? Help the community (and me) by marking it as a solution.