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Our website (leanix.net) is not redirecting to www.leanix.net - Tried everything.

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Occasional Contributor

We have migrated our site to hubspot.

We set up all redirects, also one for leanix.net --> www.leanix.net , but this does not work.

 

Our DNS provider is not one of the popular ones, it's a small one. After seeing that the default option that hubspot offers as a solution didn't work, Hubspot gave us another solution:

Screen Shot 2018-01-11 at 15.57.49.png

The developers at our firm did this and also waited 48 hours. 

 

Still does not work.

 

Does anyone have an idea of what might be the problem and how I can fix it? Would be eternally grateful! 

3 Replies 3
Community Thought Leader | Diamond Partner

Hi @LauraMauersberg

 

Redirectionof the root domain requires A records using the IP addresses, CNAME records will not work. Can you confirm that A records have been created and not any other kind?

Phil Vallender | Inbound marketing for B2B technology companies
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Occasional Contributor

Yes, we created A type redirects. It still does not work. 

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Community Thought Leader | Diamond Partner

Hey. 

 

That's odd. I notivce your www domain redirects to /en. Is that a HubSpot localisation page? Do you have a page at just /?

Phil Vallender | Inbound marketing for B2B technology companies
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