Blog, Website & Page Publishing

ABSHaker
Member

No dropdown option to link button to CTA on landing page

SOLVE

I've created a pop-up CTA that features a contact form. Triggers are turned off except for button click.

 

I want to place a button on my landing page so that when it is clicked, the pop-up CTA appears and a user can fill out the form.

 

According to this article, I should be able to click "CTA" as a button Link to option and select my CTA. However, when I try to edit my button on the landing page builder, the only options Im given under the "Link To" dropdown are:

  • External
  • Content
  • File
  • Email Address
  • Payment

How do I set up my landing page so that if a user clicks the button, a pop-up appears with my CTA featuring an embedded form? 

1 Accepted solution
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

No dropdown option to link button to CTA on landing page

SOLVE

@ABSHaker in your landing page, are you using a theme-specific module or the standard HubSpot module? That would be my first stop. 

 

Next, if it's the HubSpot module, have you asked Support? You're right, the button/CTA module in a page should include the CTA tool option. It sounds like it might be a behind-the-scenes issue in your theme. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/

View solution in original post

4 Replies 4
LCher
Participant

No dropdown option to link button to CTA on landing page

SOLVE

Hello - @ABSHaker Did you manage to get this working? 

I am having the exact same problem. I can use a button to link to the CTA on a Webpage. But not the landing page

I would really love to get some help on this. 

Thanks. @danmoyle @BérangèreL 

0 Upvotes
danmoyle
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

No dropdown option to link button to CTA on landing page

SOLVE

Hi @LCher - welcome to the Community! 

 

Are you using the Button module on the landing page? And have you asked the theme developer for help, or HubSpot Support? 

 

A landing page is just a style of website page, so the theme templates should include a button or CTA module, and the CTAs should appear regardless of the web page type. I'd start with Support or the developer first. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
danmoyle
Solution
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

No dropdown option to link button to CTA on landing page

SOLVE

@ABSHaker in your landing page, are you using a theme-specific module or the standard HubSpot module? That would be my first stop. 

 

Next, if it's the HubSpot module, have you asked Support? You're right, the button/CTA module in a page should include the CTA tool option. It sounds like it might be a behind-the-scenes issue in your theme. 

 

Did my answer help? Please "mark as a solution" to help others find answers. Plus I really appreciate it!


Dan Moyle

HubSpot Advisor

LearningOps | Impulse Creative

emailAddress
dan@impulsecreative.com
website
https://impulsecreative.com/
BérangèreL
Community Manager
Community Manager

No dropdown option to link button to CTA on landing page

SOLVE

Hi @ABSHaker,

I am really glad to see you asking the Community, thank you!

Can you confirm if on your CTA you have the "Trigger on button click" option activated as indicated in this article "Create calls-to-action (CTAs)"?

I also wanted to invite a couple of subject matter experts to this conversation: Hi  @Jerdaine_digita, @danmoyle and @CateDuarte do you have suggestions to help @ABSHaker, please?

If anybody else has anything to add and/or share, please feel free to join in the conversation 🙂

Thank you ❤️ and have a great day!

Best,
Bérangère


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