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dgrape
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Moving files in file manager doesn't break the link?

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I am doing some long overdue cleanup inside hubspot and I have noticed that images etc continue to work even after they are moved. Is this a cache thing? Are the file paths being updated on the back end? Is this going to cause more headaches down the road with broken links? 

 

I have seen this answered but only with anecdotal evidence, is there an official definition of what is happening?

 

Thanks,

Derek

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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Moving files in file manager doesn't break the link?

SOLVE

Hi @dgrape,

 

HubSpot will automatically redirect the old file path to the new destination. (You can verify this with a test file: Copy the URL of the file, move it to a folder, copy the new URL. Both the old and new URL are functional.)

 

It's a bit hard to find but this behavior is also mentioned and explained at the very end of this knowledge base article: https://knowledge.hubspot.com/files/move-a-file-between-folders-in-the-file-manager

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


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karstenkoehler
Solution
Hall of Famer | Partner
Hall of Famer | Partner

Moving files in file manager doesn't break the link?

SOLVE

Hi @dgrape,

 

HubSpot will automatically redirect the old file path to the new destination. (You can verify this with a test file: Copy the URL of the file, move it to a folder, copy the new URL. Both the old and new URL are functional.)

 

It's a bit hard to find but this behavior is also mentioned and explained at the very end of this knowledge base article: https://knowledge.hubspot.com/files/move-a-file-between-folders-in-the-file-manager

 

Hope this helps!

Karsten Köhler
Digital Marketer | HubSpot Freelancer | CRM Consultant

Beratungstermin mit Karsten vereinbaren


Did my post help answer your query? Help the community by marking it as a solution.