Blog, Website & Page Publishing

TheTrev
Member

Moved website to HubSpot Free CMS, home page only loads if I type: https://

I just started creating a website on the HubSpot Free CMS. My homepage only opens if I type in https://mywebsite.com. If I type in mywebsite.com or www.mywebsite.com I get a message that Safari can't connect to the server. Before I was using weebly and typing mywebsite.com would open my website. I'm thinking I should be the same with HubSpot. Does anyone know how I might be able to fix this?

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3 Replies 3
MiaSrebrnjak
Community Manager
Community Manager

Moved website to HubSpot Free CMS, home page only loads if I type: https://

Hi @TheTrev,

 

Thank you for reaching out to the Community!

This could be a browser issue - do you see the same behaviour if you try to access the website in a private window in Safari? You could also try going through the troubleshooting steps in this help article.

 

Have you also tried accessing the website in a different browser - Google Chrome or Mozilla Firefox? 

It would be great if you could share the URL of your website here to see if we can reproduce the behaviour.  Thank you!

 

Cheers
Mia, Community Team


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TheTrev
Member

Moved website to HubSpot Free CMS, home page only loads if I type: https://

Hi Mia,

Thanks or your response. The issue seemed to correct itself before I got a
chance to try your solution. In that time I deleted and recreated my DNS A
records. So it could have been a bad A record. I don't know if that would
explain the problem. Since then, I tried your recommendation of checking on
different browsers and it seems to be opening with all of them. Thanks
again for your help.

Best regards,

Trevor
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MiaSrebrnjak
Community Manager
Community Manager

Moved website to HubSpot Free CMS, home page only loads if I type: https://

That's great to hear @TheTrev, thank you for letting me know! 

 

Cheers
Mia, Community Team 


Wusstest du, dass es auch eine DACH-Community gibt?
Nimm an regionalen Unterhaltungen teil, indem du deine Spracheinstellungen änderst


Did you know that the Community is available in other languages?
Join regional conversations by
changing your language settings

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