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Loading Video on landing page. HubSpot File error: Video update Failed to activate video tracking

Occasional Contributor

I am having trouble loading a video into hubspot files and having it show up when I want to add a video through the rich text editor. Whenever I try to turn on the toggle: 

Allow embedding, sharing, and trackinginfo in the "file details" I get the following error..."Video update Failed to activate video tracking". 
What is causing this and how can I load my desired video to the landing page? This is entirely too difficult. 
1 Reply 1
Community Manager

HI @gjphilli ,


Have you reached out to HubSpot Technical Support regarding this error message? If you have landing pages, you should have access to Support and working with them will be the most direct way to resolve this matter within your portal.


Thank you,

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