Live chat impacting load speed

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I’m looking to use HubSpot live chat on my website. I currently use zen desk
I’ve read that some users experienced website slow downs using the live chat impact the website load speed.

Is this still the case or has this issue been resolved ?

Website load speed is integral to my SEO. My website is a magneto 2 with VPS hosting (fastest I can get)
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Community Manager

Hi @Diamond888,

 

This is a great resource regarding website speed and HubSpot.

 

In regards to the live chat specifically, the snippet you add to your page is the only additional element added your site, so I would not expect the live chat to directly impact site speed, however specifics would depend on your website's set up.

 

Thank you,
Jenny


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