Blog, Website & Page Publishing

toprop
Member

Live Chat is not working on Wordpess site

SOLVE

Hello,

 

I have installed en connected de Hubspot plugin but it does'nt show on the frontside.

I tried everything even cleared my cache, but still not working.

 

 

0 Upvotes
1 Accepted solution
Ben_M
Solution
Key Advisor

Live Chat is not working on Wordpess site

SOLVE

Your Google Tag Manger is failing to load.  It's likely that your Hubspot code is within that causing this issue.  I would verify the code for GTM on your page and make sure that is not returning any errors before proceeding any further.

 

Screen Shot 2020-10-13 at 9.20.37 AM.png

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3 Replies 3
Ben_M
Solution
Key Advisor

Live Chat is not working on Wordpess site

SOLVE

Your Google Tag Manger is failing to load.  It's likely that your Hubspot code is within that causing this issue.  I would verify the code for GTM on your page and make sure that is not returning any errors before proceeding any further.

 

Screen Shot 2020-10-13 at 9.20.37 AM.png

Ben_M
Key Advisor

Live Chat is not working on Wordpess site

SOLVE

Can you post a link to a page in question?  It's possible something on your site is conflicting with the live chat, but without seeing a live page we will not be able to make a determination.

toprop
Member

Live Chat is not working on Wordpess site

SOLVE