Landing page submissions data doesn't reflect the exportable list of submittersSOLVE
Jun 6, 2017 2:42 PM - edited Jun 6, 2017 2:43 PM
I'm new to HubSpot and I'm seeing something on the Performance tab of one of my landing pages that I would like clarified.
On the top row, there is a tab that identifies the number of Submissions a particular form has had on a landing page. The data is visualized in a chart underneath and a list of the (supposed) submitters lies to the right. My question arises from this box. Counting up the number of submitters, which can be exported to a list, does not equal the number that is identified in the upper tab. There's a drescreptency between the two of 7 records. Can anyone explain why this would be? I've provided a supporting screen shot of what I am seeing.
Solved! Go to Solution.
Jun 7, 2017 3:03 AM - edited Jun 7, 2017 3:03 AM
One possible explanation is that some of the contacts have submitted the form more than once. Have you checked if that is an issue?
Hope this helps.