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Ionos domain and Hubspot webpage not connecting

TWalton4
Member

Ive got a domain through Ionos. Ive recreated the website in Hubspot and tried to redirect to the Hubspot website. 
Nothig seems to be working. 

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1 Accepted solution
ScottPennwood
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Hey @TWalton4 - I have run across this exact issue for a client with Ionos. 

Hit up Ionos support, they're fantastic and will fix it for you pretty quickly. 



Did my post help answer your query? Help the community by marking it as a solution.

View solution in original post

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2 Replies 2
ScottPennwood
Solution
Top Contributor | Diamond Partner
Top Contributor | Diamond Partner

Hey @TWalton4 - I have run across this exact issue for a client with Ionos. 

Hit up Ionos support, they're fantastic and will fix it for you pretty quickly. 



Did my post help answer your query? Help the community by marking it as a solution.

0 Upvotes
PamCotton
HubSpot Alumni
HubSpot Alumni

Hey @TWalton4, thank you for posting in our Community!

 

To connect your Ionos domain to your HubSpot website, make sure you've completed the domain setup steps in HubSpot, including adding the correct DNS records in your Ionos account. These records allow Ionos to point to your HubSpot site.

 

If you’ve done this and the connection still isn’t working, it could be a propagation delay, which sometimes takes up to 48 hours. If the issue persists beyond that, try re-checking the DNS records for accuracy or contacting Ionos support for additional help.

 

 

Kindly,

Pam

 

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