IP Address for HubSpot Website for GoDaddy

SOLVE
TRS
Member

We are completing a website migration to HubSpot. We have not been provided with the required IP Address to add to our GoDaddy account (as the A Record). HubSpot support is not available for a call...

 

Is there anyway for us to find the required IP Address as we need to update the A Record urgently.

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natsumimori
Solution
Community Manager

Hi @TRS , thank you for your post.

 

You will need to add a CNAME record in your GoDaddy account since HubSpot hosted sites require CNAME and not an A record. You can find your CNAME in your HubSpot account if you follow the steps oulined in this knowledge base article: Connect your domain to HubSpot- Hosting setup

 

(And apology for the busy Suppot phone line! You can leave your call-back request from [Help] button in your account, however, sometimes it can take some time until there's a Support representative who can assist you. )

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natsumimori
Solution
Community Manager

Hi @TRS , thank you for your post.

 

You will need to add a CNAME record in your GoDaddy account since HubSpot hosted sites require CNAME and not an A record. You can find your CNAME in your HubSpot account if you follow the steps oulined in this knowledge base article: Connect your domain to HubSpot- Hosting setup

 

(And apology for the busy Suppot phone line! You can leave your call-back request from [Help] button in your account, however, sometimes it can take some time until there's a Support representative who can assist you. )

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webdew
Top Contributor | Diamond Partner

Hi @TRS ,


This article on how to update your DNS records contains specific instructions about GoDaddy.

 

You might also find this general article on connecting your domain to HubSpot helpful.

There's a section about GoDaddy here.

 

Hope this helps!


If we were able to answer your query, kindly help the community by marking it as a solution.

Thanks and Regard.

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