I need help to upload a template and instructions and how to send them out

[Anonymous]

Hey @top10resources could you provide further details of you goal here?

Are you building web page templates or email templates? Here is some documentation to help:

Design Manager User Guide

How to code HTML page and email templates

[top10resources]

This does not resolve the issue

I get this error message when  trying to code HTML page and email templates

[top10resources]

Error

An error occurred while trying to load Design Manager. Please refresh the page to try again.

[top10resources]

I can't access this page it

https://knowledge.hubspot.com/design-manager-user-guide-v2/how-to-code-html-page-and-email-templates

When I try to log in I get this Error

An error occurred while trying to load Design Manager. Please refresh the page to try again.

[top10resources]

I am waiting for a response please help me ASAP

[Anonymous · Accepted solution]

Hey @top10resources apologies for the delay! This isn't an error I can reproduce myself, are you able to provide a screenshot?

I'd reccommend trying again on a) a different browser, b) a different wifi connection, c) when you clear your cache.

Another screenshot that would be useful is your Console Errors. Right click on the page, select 'Inspect Element' and then 'Console' these erros will be useful to troubleshoot the problem 🙂