I can't set the homepage as default page

[Cristinaxpv]

How can I set my homepage as the default page when I enter my website address?
Right now, the page only loads when I type www.mysite.com/home.
I tried deleting the slug, but when I click "Update," HubSpot shows an error:
"Error. Try to update the page."

Thanks for your help!

[Wesimplifi_ · Accepted solution]

Hey @Cristinaxpv 

This usually happens when you're trying to set a page live at the root domain (like www.mysite.com) but the system’s not letting you update the slug directly.

Try to change the slug temporarily to something like (/home-temp) and update the page. Then unpublish the page, switch the slug to (/) (which sets it as your root or homepage), and then republish it. This clears the old slug conflict and allows you to use (/) as your homepage path.

Also make sure no other live page is currently using the (/) slug only one page can be set as the root.

[ArisudanTiwari]

Hi @Cristinaxpv ,

Getting that homepage to load at your root domain (without the /home) can be tricky in HubSpot. Here's what's likely happening and how to fix it:

The Root of the Problem
HubSpot only allows one page to live at your root URL (www.mysite.com ). If another page is already parked there or if there's caching weirdness, you'll hit that error.

Here's How to Fix It

1. Check for URL Squatters

   • Go to Marketing > Website > Website Pages

   • Look for any page where the URL is just / (blank slug)

   • If you find one:

     • Either change its slug (to something like /old-home)

     • Or unpublish it completely

2. Claim Your Root URL

   • Edit your desired homepage

   • In Settings > Page URL, delete /home so it's blank

   • Hit Update

3. Still Stuck? Try These:

   • Clear caches: Both in HubSpot (publish toolbar) and your browser

   • Incognito test: Check if it works in a private window

   • Nuclear option: Duplicate the page and try with the fresh copy

If none of this works, please connect with HubSpot's support team.


Note - This is AI generated answer.

[Cristinaxpv]

It’s still not working. I even tried using a different browser, but I get the same error message.

[Ben_M]

---

@Cristinaxpv wrote:

It’s still not working. I even tried using a different browser, but I get the same error message.

---

Can you try cloning your home page and not saving it with a slug (leave it blank) and let us know what happens?

[karstenkoehler]

@ArisudanTiwari not saying your reply was created using generative AI but it surely is suggestive of it. Please keep in mind that gen AI answers in the community, as per the community guidelines, must come with a corresponding disclaimer.

[ArisudanTiwari]

Hi @karstenkoehler ,

I have mentioned at the bottom as a note (This is AI generated answer).