Hubspot form is blank on wordpress when privacy badger enabled

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We're testing our new hubspot generated contact form on our website here https://thesatorilab.com/contact-us/?btn=contact-header 

 

The form works on some browsers but is blank on Vilvaldi using privacy badger extension. We are sure it is privacy badger because we have tested with the extension switched off and the form loads correctly. 

 

This article suggests that the form should fall back to showing an error with a link to continue on another page if it encounters a privacy blocker, we dont see that though.

https://knowledge.hubspot.com/articles/kcs_article/forms/what-happens-when-my-form-is-blocked-from-d...

 

Here is what it should look like:

FormworkschromePBoff.png

And here is what we see from Vivaldi broswer with privacy badger extension on

formdoesntworkvivaldiPBon.png

It looks like something similar was logged as a bug on the privacy badger github last year https://github.com/EFForg/privacybadger/issues/1363 but was then resolved in an update to privacy badger itself.

 

We have embedded the form using the generated javascript from the hubspot form builder: 

 

<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/shell.js"></script>
<script>
  hbspt.forms.create({
	portalId: "xxxxxxx",
	formId: "xxxxxxxxxxxxxxxxxxxxxxxxxxx"
});
</script>

Also Privacy Badger detects forms.hubspot.com and track.hubspot.com as potential trackers and blocks both domains. If I tell Privacy Badger to permit forms. but make no changes to track. the form appears successfully and the lead flow pop-up also does. So it is the forms.hubspot.com domain causing the problem.

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Community Manager

Hey @Reinikainen are you still experiencing this issue?

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Occasional Contributor

I am experiencing a similar issue in Wordpress

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Community Manager

Hi @JessicaSalley1,

 

Have you reached out to HubSpot technical Support regarding this matter? As you do have technical support included in your subscription, partnering with support will be the best next step. 

 

Thank you,
Jenny


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Occasional Contributor

Thanks, we opened a ticket

 

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