Https website not opening - Does it sound familiar?

[PrashanthRV]

Hello Team! Hope you are all doing good. 

We recently moved our website to Hubspot CMS. Post migration we observed that anyone trying to open our website with the https link got a security error - If I type ramco.com (or) www.ramco.com  (or) http://ramco.com  - All these took me to https://www.ramco.com . But if I try https://ramco.com  it gives me a secuirty error. Just wanted to bounce this off with you all and check if any of you have faced a similar issue with your website. Thank you. Stay safe & take care!

[sharonlicari]

Hey @PrashanthRV 

Thank you for reaching out!

I'm not able to see the security error, could you please share a screenshot? The more information you can provide the better the Community can assist you!

Thanks

Sharon 

[PrashanthRV]

Hello Sharon! Here you go - 

https://ramco.com - Clicking on this link should be giving the error

Best,

Prashanth RV

[sharonlicari]

Hi @PrashanthRV 

Thank you for the screenshot!

I recommend reading over this article which has more details about this and some things you can do:

https://knowledge.hubspot.com/cos-general/root-domain-not-loading-https

I hope this helps

Thanks

Sharon

[PrashanthRV]

Hi Sharon,

Thanks for your response. 

I am not sure if this will work as we haven't connected ramco.com to Hubspot, instead we had connected www.ramco.com. Our IT team gave an explanation for doing it this way which was too technical for me to understand 😉. Anyway I have forwarded this link to our IT team and asked them to read through it. Shall let you know if that works! 

Best,

Prashanth RV