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IRon6
Member

How to change the hubspot chat Icon?

Hi guys,
does anyone know how can I change the hubspot Icon on the chat?

IRon6_0-1660047789288.png

 

Thanks!

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Phil_Vallender
Most Valuable Member | Elite Partner
Most Valuable Member | Elite Partner

How to change the hubspot chat Icon?

Hi @IRon6 

 

Interestingly enough, there still appears to be no native way to change this icon. You can change the avatar that appears, for bots, but not the chat bubble itself. I wonder if this is because HubSpot has tested this and knows this icon performs best. 

 

You may be able to insert a different icon on the front-end using javascript but that could be risky. YMMV. 


Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies