When I log in and click website, it used to take me to my page so I could edit. Now I just go round in circles with the tutorials. How can I get to the bit where I can edit my webpage?
It also says it is checking DNS - I do not know why?
Without a screenshot it's hard to say what's happening specifically. You should be able to click on marketing, hover over website, and then click on website pages. Once you're there it will open a list of all website pages in your portal. You should then be able to click the name of the page to open editing functionality.
If you're seeing a DNS error or warning of some sort after clicking on one of those pages, potentially you have an issue with how your DNS is pointed to HubSpot. If your public website is on HubSpot and it's working, that's not the case, unless you are working at an office that uses a separate internal DNS and your internal DNS settings aren't set to point to HubSpot. If that's the case, talk to your IT team to make that update.
Hope this helps!
Josh
Did this post help solve your problem? If so, please mark it as a solution.
Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Diamond Partner & HubSpot Certified Trainer
@CCannon9 Another option would be to visit the live page with the HubSpot Chrome Extension installed, you can access the sprocket menu to edit the page:
As long as your website is hosted in HubSpot and you have the extension installed, this should appear in the upper right corner:
Clicking on it reveals the menu shown above
If this doesn't work, please provide screenshots as @Josh suggested and we'd be happy to help further!
If my reply answered your question please mark it as a solution to make it easier for others to find.
@CCannon9 Another option would be to visit the live page with the HubSpot Chrome Extension installed, you can access the sprocket menu to edit the page:
As long as your website is hosted in HubSpot and you have the extension installed, this should appear in the upper right corner:
Clicking on it reveals the menu shown above
If this doesn't work, please provide screenshots as @Josh suggested and we'd be happy to help further!
If my reply answered your question please mark it as a solution to make it easier for others to find.
Without a screenshot it's hard to say what's happening specifically. You should be able to click on marketing, hover over website, and then click on website pages. Once you're there it will open a list of all website pages in your portal. You should then be able to click the name of the page to open editing functionality.
If you're seeing a DNS error or warning of some sort after clicking on one of those pages, potentially you have an issue with how your DNS is pointed to HubSpot. If your public website is on HubSpot and it's working, that's not the case, unless you are working at an office that uses a separate internal DNS and your internal DNS settings aren't set to point to HubSpot. If that's the case, talk to your IT team to make that update.
Hope this helps!
Josh
Did this post help solve your problem? If so, please mark it as a solution.
Josh Curcio HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers. HubSpot Diamond Partner & HubSpot Certified Trainer