Blog, Website & Page Publishing

CCannon9
Member

How do I get to my webpage to edit

SOLVE

When I log in and click website, it used to take me to my page so I could edit. Now I just go round in circles with the tutorials. How can I get to the bit where I can edit my webpage?

It also says it is checking DNS - I do not know why?

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2 Accepted solutions
Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

How do I get to my webpage to edit

SOLVE

Hi @CCannon9,

 

Without a screenshot it's hard to say what's happening specifically. You should be able to click on marketing, hover over website, and then click on website pages. Once you're there it will open a list of all website pages in your portal. You should then be able to click the name of the page to open editing functionality.Screenshot 2024-02-22 at 1.32.00 PM.png

If you're seeing a DNS error or warning of some sort after clicking on one of those pages, potentially you have an issue with how your DNS is pointed to HubSpot. If your public website is on HubSpot and it's working, that's not the case, unless you are working at an office that uses a separate internal DNS and your internal DNS settings aren't set to point to HubSpot. If that's the case, talk to your IT team to make that update.

 

Hope this helps!

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

View solution in original post

Jnix284
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

How do I get to my webpage to edit

SOLVE

@CCannon9  Another option would be to visit the live page with the HubSpot Chrome Extension installed, you can access the sprocket menu to edit the page:

Jnix284_0-1708643543487.png

 

As long as your website is hosted in HubSpot and you have the extension installed, this should appear in the upper right corner:

Jnix284_1-1708643580853.png

Clicking on it reveals the menu shown above

 

If this doesn't work, please provide screenshots as @Josh suggested and we'd be happy to help further!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

View solution in original post

2 Replies 2
Jnix284
Solution
Most Valuable Member | Diamond Partner
Most Valuable Member | Diamond Partner

How do I get to my webpage to edit

SOLVE

@CCannon9  Another option would be to visit the live page with the HubSpot Chrome Extension installed, you can access the sprocket menu to edit the page:

Jnix284_0-1708643543487.png

 

As long as your website is hosted in HubSpot and you have the extension installed, this should appear in the upper right corner:

Jnix284_1-1708643580853.png

Clicking on it reveals the menu shown above

 

If this doesn't work, please provide screenshots as @Josh suggested and we'd be happy to help further!

 


If my reply answered your question please mark it as a solution to make it easier for others to find.



Jennifer Nixon - Delivery Lead at Aptitude 8

connect with Jen on Linkedin

Josh
Solution
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

How do I get to my webpage to edit

SOLVE

Hi @CCannon9,

 

Without a screenshot it's hard to say what's happening specifically. You should be able to click on marketing, hover over website, and then click on website pages. Once you're there it will open a list of all website pages in your portal. You should then be able to click the name of the page to open editing functionality.Screenshot 2024-02-22 at 1.32.00 PM.png

If you're seeing a DNS error or warning of some sort after clicking on one of those pages, potentially you have an issue with how your DNS is pointed to HubSpot. If your public website is on HubSpot and it's working, that's not the case, unless you are working at an office that uses a separate internal DNS and your internal DNS settings aren't set to point to HubSpot. If that's the case, talk to your IT team to make that update.

 

Hope this helps!

 

Josh




Did this post help solve your problem? If so, please mark it as a solution.

Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer