How do I disable emails whenever an employee visits our website?

[JoshRod]

We have enabled email notifications for every time a lead visits our website. Every time an employee (who is in our CRM) visits our website we receive a notification - how do we disable this?

[SKohl]

Hi, we would like to sometime exclude a contact from notifications. Is there a setting in the contact, that could help us here? Some contacts are on a stage, that we do not nee the notification any more. 

[MatthewShepherd]

Hi @SKohl 

You could potentially have your users turn off the notifications in question under their account notification settings and then recreate the notification using workflows that send internal emails or in-app notifications, which are then filtered using if/then branches.

[MatthewShepherd · Accepted solution]

Hi @JoshRod 

Take a look at excluding your office IP address for the Sales Extension and Analytics Reporting (for good measure):

https://knowledge.hubspot.com/articles/kcs_article/email-notifications/block-ip-address

https://knowledge.hubspot.com/articles/kcs_article/reports/exclude-traffic-from-your-site-analytics