How do I disable emails whenever an employee visits our website?

SOLVE
Highlighted
New Contributor

We have enabled email notifications for every time a lead visits our website. Every time an employee (who is in our CRM) visits our website we receive a notification - how do we disable this?

Reply
0 Upvotes
1 Accepted solution

Accepted Solutions
Advisor | Platinum Partner

Hi @JoshRod 

 

Take a look at excluding your office IP address for the Sales Extension and Analytics Reporting (for good measure):

 

https://knowledge.hubspot.com/articles/kcs_article/email-notifications/block-ip-address

 

https://knowledge.hubspot.com/articles/kcs_article/reports/exclude-traffic-from-your-site-analytics

 

 


Did my post help answer your query? Help the Community by marking it as a solution.

Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner

1 Reply 1
Advisor | Platinum Partner

Hi @JoshRod 

 

Take a look at excluding your office IP address for the Sales Extension and Analytics Reporting (for good measure):

 

https://knowledge.hubspot.com/articles/kcs_article/email-notifications/block-ip-address

 

https://knowledge.hubspot.com/articles/kcs_article/reports/exclude-traffic-from-your-site-analytics

 

 


Did my post help answer your query? Help the Community by marking it as a solution.

Matthew Shepherd

An Inbound Growth Agency
Platinum HubSpot Partner