I am moving my website to hubspot from weebly. My website was displaying when I typed in the root url (trevorpaque.com) but not when I typed in www (www.trevorpaque.com) so I created a CNAME domain record using hubspots instructions. The only other domain records were the two A records hubspot gave me. The CNAME record didn't fix my www. problem, and it also caused my homepage to stop showing up. I deleted the CNAME record a few days and my home page is still not displaying. Today I noticed that my other published page (trevorpaque.com/contact) does show up, just not my home page.
Hi @TheTrev , I was able to view your contact page, but not your home page.
Can you check whether this setting is enabled?
If you are only using one language, I recommend disabling it to see if it fixes the issue - I helped someone else recently with a similar issue and this was the cause.
I did, but that was what seemed to cause my website to stop loading, so I deleted it, but even a few days after I deleted it my website was still not loading. About ten minutes ago I recreated the redirect because ultimately I would like it to redirect.
No, I didn't use * for the www. I used www. Also to clarify, it seems like my contact page is not loading. It opens in my safari browser on my computer, but not my crome browser on my computer or my safari browser on my phone. I'm not that tech savy but I think maybe that is because of cookies? Should I use * instead of www?
Thank you for the information about the redirects. The contact page is coming up in my other browsers now too. It sounds like you think the problem is with my home page?
Great, it is working here too. I'm not sure why it is working now. Thank you for your help. It was really nice of you to spend so much time corresponding with me. I really appreciate it.