Blog, Website & Page Publishing

HTurner1987
Member

Help, my main website page won't publish?

SOLVE

Anyone found difficulties publishing their website? My landing pages are publishing and active but the main website will not. Just keeps saying "Something went wrong, try refreshing" and has been like this for a couple of days now. I have checked DNS settings for both the page and the web address which is provided by GoDaddy and I can see the same CNAME code in both which is something I found to check from another forum. There is no matching A code present? Should there be? Please help. After designing a whole website I would be gutted not to now use it successfully.

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1 Accepted solution
ArisudanTiwari
Solution
Guide | Gold Partner
Guide | Gold Partner

Help, my main website page won't publish?

SOLVE

Hi @HTurner1987 ,

HubSpot only allows one page to be published at the root (/). If you’ve already published a homepage to that spot, trying to publish another page there (with no slug) will throw that vague “Something went wrong” error, even if it doesn’t clearly say what the issue is.

I’ve answered a similar question recently with steps you can follow,  I’d recommend giving it a quick read:
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/Unable-to-publish-website-page/m-p/116...
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/I-can-t-set-the-homepage-as-default-pa...

If none of those steps work, it’s best to contact HubSpot Support directly, and they can check the backend logs for any hidden conflicts.

Hope this helps get your site live!

If my reply answered your question, please mark it as a solution to make it easier for others to find.


Cheers!

Arisudan Tiwari
HubSpot Advisor



Grazitti

View solution in original post

2 Replies 2
ArisudanTiwari
Solution
Guide | Gold Partner
Guide | Gold Partner

Help, my main website page won't publish?

SOLVE

Hi @HTurner1987 ,

HubSpot only allows one page to be published at the root (/). If you’ve already published a homepage to that spot, trying to publish another page there (with no slug) will throw that vague “Something went wrong” error, even if it doesn’t clearly say what the issue is.

I’ve answered a similar question recently with steps you can follow,  I’d recommend giving it a quick read:
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/Unable-to-publish-website-page/m-p/116...
https://community.hubspot.com/t5/Blog-Website-Page-Publishing/I-can-t-set-the-homepage-as-default-pa...

If none of those steps work, it’s best to contact HubSpot Support directly, and they can check the backend logs for any hidden conflicts.

Hope this helps get your site live!

If my reply answered your question, please mark it as a solution to make it easier for others to find.


Cheers!

Arisudan Tiwari
HubSpot Advisor



Grazitti

HTurner1987
Member

Help, my main website page won't publish?

SOLVE

I have followed some other peoples advice and done the following:

Disconnected and Reconnected my domain - all showing as "connected"

Cleared my cache on brower

Logged back into Hubspot

 

I have found that the page will publish if I use a slug in the URL. However if I leave the slug part blank it will not publish.

 

Any ideas why?

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