Forms took access suspended

[AC1]

Your forms tool access has been suspended while we carry out some checks.

How long is this wait usually?

[GLB]

Happening for me too - only signed up less than a week ago. Haven't sent any emails at all. Won't let us upload our logo or create a form for our website. No support apart from this forum - radio silence. Not a good start.

We looked at a few CRM solutions and went for Hubspot - I'm beginning to regret this already.

[Tkhattak]

Hi,

I totally agree with you. Exact same thig happening with me. Not a good start. I really donot like this kind of software.

You can't edit or create forms right now

Your forms tool access has been suspended while we carry out some checks.

[TiphaineCuisset]

Hi @Tkhattak 

Thank you for reaching out. 

Have you submitted the form? If so, usually your submission and account activity will be reviewed within 5-7 business days. You can find more information about this here.

Thank you

Best

Tiphaine

[JessicaH]

Hi @GLB,

Thanks for reaching out.
It looks like you have access to HubSpot Technical Support. As troubleshooting this further will involve sharing information specific to your account and specific examples, partnering with them will be the best next step.

Take care!
Jess
 

[kaburke]

Hi @AC1 !  I can't say that I have seen this notification before.  Can you advise whether this is still ongoing?  Have you contacted our support team about this?