Exit Intent Popup won't show up when leaving website

New Contributor

I cannot get my popup to appear on exit. I'm able to get it working with time elapsed only. I'm pretty sure I have it set up correctly.

Here's the setup - 

Hubspot Popup Options.JPG

2 Replies 2
Community Thought Leader | Diamond Partner

Hi @john85331 


I've not encountered any issues getting exit intent forms to work on my pages. 


Have you tested on a variety of machines, browsers and screen sizes to rule out issues relating to specific set of end-point conditions? And clearing your browsing data?


Failing that revealing anything, have you tried starting over with a fresh pop-up form? 


Hope this helps.

Phil Vallender | Inbound marketing for B2B technology companies
Community Superstar

Also, when testing HubSpot pop-up forms that are properly dismissed from the browser being used to test will only reappear AFTER the 'Show dismissed pop-up form again after:' duration setting. It's helpful to use an incognito window when testing, then COMPLETELY CLOSE THE BROWSER AFTER EACH TEST to reset/clear cookies.

Hope that helps.