Error ERR_SSL_VERSION_OR_CIPHER_MISMATCH

[NZuñiga]

I am desperate, my agency website does not work due to SSL problems.

The https version gives this error: err_ssl_version_or_cipher_mismMatch
The HTTP works well
48 hours have passed and the same message follows.
In Hubspot support they didn't give me any solution.
I have deleted temporary, used iPconfig/Flusdns command, regenerated the certificate and nothing.
All my configuration in the HubSpot app seems correct: the domain connections are correct and the SSL certificate is activated. I could do any help to solve it. The website is https://paltitaagency.com/

Thank you,

Nicolas Zuñiga

[TomM2]

Hey @NZuñiga are you sure the connections to HubSpot are correct? Checking your domain against a third party tool shows no DNS record: 

https://mxtoolbox.com/SuperTool.aspx?action=https%3a%2f%2fpaltitaagency.com%2f&run=toolpage

If it's connected to HubSpot cloudflare will issue an ssl cert on this. Checking the cert on a tool like this also seems to show it not connecting:

https://www.digicert.com/help/

I would check with your DNS provider to see what issue would be stopping this from connecting. 

[william_A]

Hi Nicolás,

It seems your site's SSL is active but may be using outdated protocols or ciphers. Ask HubSpot to ensure TLS 1.2+ is enabled and old ciphers are disabled. Your domain config looks correct otherwise.

You can also check out this post on "ERR_SSL_VERSION_OR_CIPHER_MISMATCH" error.