Error 404 after connecting Hostinger Domain

[richter88]

Hello! I purchased a Hostinger Domain a couple days ago and added it to Hubspot. The DNS setting page says everything is connected. When I try to go to the website, www.richterservesyou.com , I am getting Error 404. I made sure the language setting is set correctly. Anyone know what I am doing wrong? 

[Jnix284]

@richter88 you can also check if you have a blog created and if so, if it is pointing to the root domain (add /blog to the blog slug to fix this). You'll also need to check the website page you published as your home page to make sure the content slug is blank, otherwise it's not pointing toward the root domain.

[richter88]

Hi Jnix284, Thanks for your reply. I do not have a blog. I checked the website content slug on home page and it is Blank.

[Jnix284]

Thanks for confirming @richter88 can you also share a screenshot of the language settings? I was able to access your site here: https://richterservesyou.com/en-us/ and can help you update the settings to fix this.

[richter88]

Hi @Jnix284 , I have included screenshots of lanuage page under Domain and URLS, Language setting on the Website Page and Landing Page. Thank you for your assistance. 

[Jnix284 · Accepted solution]

@richter88 it looks like you have the language settings correct now, by any chance were they switched on previously to use the prefix in the slug when you initially connected your domain?

In that case it's a server cache issue and you can try forcing it to reset by following these steps.

If this doesn't work, then you can create a redirect from https://richterservesyou.com/en-us/ to https://richterservesyou.com/ as a temporary solution until HubSpot and your DNS pick up the change to remove the language settings.

[richter88]

@Jnix284 you're amazing! That worked 🙂 Thank you so much!

[Jnix284]

You're welcome @richter88, always happy to help and so glad this fixed the issue!