Domain is working but Page not found

CWong3
Member

I connected my Domain from Weebly/Register.com It looks like it's been successful but when I've published my data, it says "page not found". 

 

Cleared my Cache on Safari on my iPad and it worked but did the same for my computer and iphone but getting "Page Not Found" on both devices. 

 

Tried again on the iPhone. If i login into my hubspot account and access my website, then it works. Did the same steps for my computer and that is not the case. 

 

Also not helpful because my customers will not have that ability. At this time, my current customers are unable to access my website I built on HubSpot

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1 Accepted solution
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Hey @CWong3 are you sure you've set content to be displayed on the url you're visiting and published it? https://knowledge.hubspot.com/website-pages/change-the-url-of-your-content

 

"Page not found" generally shows when you have the domain successfully connected to HubSpot, but there is no content published on that url within your portal. You need to ensure that you have content published (website, landing pages or blogs) on your url successfully in order for HubSpot to display content. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

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2 Replies 2
TomM2
Solution
Thought Leader | Platinum Partner
Thought Leader | Platinum Partner

Hey @CWong3 are you sure you've set content to be displayed on the url you're visiting and published it? https://knowledge.hubspot.com/website-pages/change-the-url-of-your-content

 

"Page not found" generally shows when you have the domain successfully connected to HubSpot, but there is no content published on that url within your portal. You need to ensure that you have content published (website, landing pages or blogs) on your url successfully in order for HubSpot to display content. 

Tom Mahon
Technical Consultant | Solutions Engineer | Community Champion
Baskey Digitial

Book a consultation

Did my post help answer your query? Help the community (and me) by marking it as a solution.


BérangèreL
Community Manager
Community Manager

Hi @CWong3,

Thank you for reaching out to the Community!

I am sorry to see that you cannot see the page after connecting the domain.

- Where is the content hosted please? On HubSpot or externally?
- Did the message "page not found" appear straight after connecting the domain?

I'd like to share this article with you "Troubleshoot content issues".

Also, these ressources might help you:

- The solution from @TomM2 on this thread "SSL Activation for Subdomain" ;
- This post from @Jnix284 on this thread "Domain not working "This page is unavailable"" and
- The solution from @franksteiner79 on this post "My website says error 404 after connecting with HubSpot".

I also wanted to invite a couple of subject matter experts to this conversation @Josh@Phil_Vallender and @louischausse do you have any ideas on what could create such error please?

Thanks a lot and have a great day!
Bérangère





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