Docs/knowledge base domain

gil1002 · Monday

Hi,

We are transitioning to a new documentation system for our technical docs, so it is an opportunity for us to decide if we do it as:

docs.company name.com

or

company name.com/docs

Our website is on Hubspot CMS, will it cause any issues, or is there any special setup we will need to make if we choose company name.com/docs ?

Other than SEO in which company name.com/docs is better, any other pros and cons we should consider?

TiphaineCuisset · Tuesday

Hi @gil1002

Thank you for reaching out.

I want to tag some of our experts on this - @MatthewShepherd @Bruno_Teixeira @Alex_ do you have any thoughts for @gil1002 on this?

Thank you!

Best

Tiphaine

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gil1002 · Wednesday

Looking forward to their suggestions

Bruno_Teixeira · yesterday

Hello,

What I've seen most of time for different companies is having a subdirectory for this specific situation. So I would say name.com/docs as it's more like a ressources page.

Subdomain is usually used for blog, support and events.

However for pros and cons, there are many aspects to take into account. I would suggest to you to take a look at this Hubspot blog article.

Bruno Teixeira

Growth Manager

Cérès Growth Marketing

Hubspot Diamond Partner

bruno@ceres.agency

www.ceres.agency


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