I made the mistake of connecting my main business domain to hubspot, so SURPRIIIISE! The content disappeared and I would like to point my domain back to the server but I can't make changes on GoDaddy as it says that I can not change the records because it was used by another product or another service. I deleted the domaine from Hubspot but no success!
Hello @WKASMI have you initiated chat with godaddy I am sure they will help you I knew someone in my link have same issue and their hosting provider helped him to get this issue sorted.
Hi DG14642. I faced the same problem. Upon researching, I contacted my hosting provider and they resolved it within seconds. Connecting to the live-chat agents took longer than the resolution though. Your web hosting provider will sort this out for you in no time.
@DG14642 if you update the CNAME records in GoDaddy back to your old CMS provider after you remove the domain from HubSpot, everything should go back to how it was.
A domain can only be connected to one CMS provider at a time.
Can you share the specific error you're getting in GoDaddy?
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Thanks @Jnix284, @sahilsomkuwar, @BérangèreL for your contribution. The problem was solved. After ensuring the CNAME records in GoDadd were correct, I needed to remove the Hubspot template on GoDaddy and validate the Wordpress one.
I appreciate your suggestion to update the CNAME records in GoDaddy and in addition I spoke with them, mentioning that there is a propagation time that lasts for up to 24/48 hs.
Besides that, I am unable to access to wordpress, and it shows the following message.
This site can’t provide a secure connection uses an unsupported protocol. ERR_SSL_VERSION_OR_CIPHER_MISMATCH Unsupported protocol
The client and server don't support a common SSL protocol version or cipher suite.
@DG14642 the SSL mismatch is likely because you changed from WP to HS back to WP - it definitely takes some time to propogate, but GoDaddy support should be able to help further if it hasn't returned to normal by now.
If my reply answered your question please mark it as a solution to make it easier for others to find.
Hello @WKASMI have you initiated chat with godaddy I am sure they will help you I knew someone in my link have same issue and their hosting provider helped him to get this issue sorted.
@THall9 can you explain more about your situation? If the solution you need isn't in this thread, I highly recommend creating a new thread so that it is visible to everyone in the community so they can offer help.
The more details you can share about what steps you took and what you expected to happen compared to what actually happened the better.
If my reply answered your question please mark it as a solution to make it easier for others to find.