Blog, Website & Page Publishing

JadeDunn
Member

Connected domain now website is down

SOLVE

Hi, 

Please could I get some help? I've connected my domain with the DNS records hubspot gave me and the domain shows as connected but when i go to my website, it's now giving me a 404 page and is down. I can't work out what's wrong. I saw a suggested solution to toggle the language redirects to "off", have done that and still no joy. 

Help would be great. Thanks!

JadeDunn_0-1674675581266.png

 

1 Accepted solution
Jnix284
Solution
Hall of Famer

Connected domain now website is down

SOLVE

Hi @JadeDunn it sounds like you've already tried the language settings, bummer that didn't resolve the issue, typing in the URL results in a cloudfare DNS error:

Jnix284_0-1674693415465.png

 

Did you follow the steps to update your DNS record? I'm 99% sure this is required for the connection to verify, but wanted to double check due to the error.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon

View solution in original post

1 Reply 1
Jnix284
Solution
Hall of Famer

Connected domain now website is down

SOLVE

Hi @JadeDunn it sounds like you've already tried the language settings, bummer that didn't resolve the issue, typing in the URL results in a cloudfare DNS error:

Jnix284_0-1674693415465.png

 

Did you follow the steps to update your DNS record? I'm 99% sure this is required for the connection to verify, but wanted to double check due to the error.


If my reply answered your question please mark it as a solution to make it easier for others to find.


Jennifer Nixon