Blog, Website & Page Publishing

CLutz3
Member

Connect domain successfully and now website can’t be found

SOLVE

Hello!

I connected the domain and then website started showing "Not found" error.

Checked all connections and SLS certificate.

Tried to disconnect and now it made it worse.

help!

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1 Accepted solution
Ben_M
Solution
Key Advisor

Connect domain successfully and now website can’t be found

SOLVE

Are you trying to use Hubspot as your CMS for your primary website? What it sounds like has happened is that you have moved the www (primary website) subdomain to Hubspot when you did not intend to and thus your website is no longer loading from the existing host. If this is the case, I would reach back out to your web hosting provider and ask them for the DNS settings to your existing website to correct the issue.

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0 Upvotes
1 Reply 1
Ben_M
Solution
Key Advisor

Connect domain successfully and now website can’t be found

SOLVE

Are you trying to use Hubspot as your CMS for your primary website? What it sounds like has happened is that you have moved the www (primary website) subdomain to Hubspot when you did not intend to and thus your website is no longer loading from the existing host. If this is the case, I would reach back out to your web hosting provider and ask them for the DNS settings to your existing website to correct the issue.

0 Upvotes