Can't open page preview in new tab

[jestlinbaum]

I'm unable to preview a page in a new window. I started a new free account and started building a home page. I have the hubspot domain showing connected as xxx-xxx-xxxxxxx-xxx-hub ID number.hubspotpagebuilder.net. That URL, when entered into the browser, shows the published page. However, when I try to open that page preview in a new tab from the page editor, the domain changes to https://developers.hubspot.com/?hs_preview=vDcmlggV-201620393708. And I get a 404.

Never had this happen before. Looking to get the ability to get a page preview in a new tab.

[kennedyp]

Thanks for trying that out @jestlinbaum! What about your other pages? Do they all behave like this? 

[jestlinbaum]

@kennedyp I created another page and when I try to preview it, I get "

That page is nowhere to be found"

The same thing happens weather the page is published or not. But it appears to be the correct domain.

[jestlinbaum]

@Anton @GiantFocal @kennedyp  thank you for the replies! The company domain is the temporary URL you get when you sign up, and its all "connected."

As far as 301's, I don't see that tab in in my Domains & URLs settings (I do in other portals I belong to).

 

Account settings look fine... like any other portal I've ever worked on.

Incognito results in the same thing.

[Anton]

Hey @jestlinbaum, 

Never heard or experienced that - especially since developers.hubspot.com belongs to HubSpot itself and is used for the documentation. 

Few things you can check:

• The company domain in the Account settings here (select your 'affected' portal)
• Also you might want to check the actual page settings and the "Page URL"

   

  
• Redirects (click the link and select the portal) could also be a topic as @GiantFocal mentioned

best, 

Anton

[GiantFocal]

Hi @jestlinbaum,

Have you double-checked for any 301 redirections?

[kennedyp]

Hey @jestlinbaum! I have not heard of this either. I just tested with one of my published pages and could successfully open it in a new tab. 

Have you tried logging into HubSpot from an incognito window and testing it from there? 

Best,

Kennedy