Blog, Website & Page Publishing

Tashae
Member

Can't PUBLISH my landing page. Keeps saying I'm not authorized.

SOLVE

I have completed my landing page but it won't allow me to publish it. instead the publish button says not authorized

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Ogun-A
Solution
Participant | Diamond Partner
Participant | Diamond Partner

Can't PUBLISH my landing page. Keeps saying I'm not authorized.

SOLVE

Hey @Tashae 

 

did you look at your "writing"rights?

Path: Settings ( cogwheel) -> User & Teams -> Click on your own Name and have quick look if you are authorized or not. Maybe you need to contact a super Admin to give you the right access.

 

hope i could helped you out 🙂

setting_user_teams.PNG

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2 Replies 2
Ogun-A
Solution
Participant | Diamond Partner
Participant | Diamond Partner

Can't PUBLISH my landing page. Keeps saying I'm not authorized.

SOLVE

Hey @Tashae 

 

did you look at your "writing"rights?

Path: Settings ( cogwheel) -> User & Teams -> Click on your own Name and have quick look if you are authorized or not. Maybe you need to contact a super Admin to give you the right access.

 

hope i could helped you out 🙂

setting_user_teams.PNG

0 Upvotes
Aleeson
HubSpot Employee
HubSpot Employee

Can't PUBLISH my landing page. Keeps saying I'm not authorized.

SOLVE

Hey there Tashae- In this case, it sounds like you might have Write Access to landing pages, but not Publish Access. This means you can make changes, but you can't fully publish them to the public-facing published landing page.

 

In this case, you'll need to contact your account's Super Admin (you can find out who it is under Settings -> Users and Teams) and ask them to give you the appropriate permissions (see the link above to a Knowledge Base article on this!).

 

Hope this helped!

Al