Aug 9, 2022 5:46 PM
Aug 10, 2022 4:18 AM
Thanks Mike - we've been clearing the cache regularly!
It seems that any url that comes after the domain that starts with a question mark will trigger the issue.
Here's our website url: https://42t.com
Here's our website url on the Hubspot newsletter - note the question mark!
Creating a Bitly url gave me a short-term solution!
Aug 1, 2022 4:33 AM
Thank you for reaching out
Could you clarify exactly what is happening? Do you mean that when you click somewhere in your homepage you get redirected to an old page that users shouldnt see?
Creating tracking URLs are only available with CMS or Marketing Hub Professionnal and Enterprise
The more information, screenshots, and details you can provide the better we can assist!
Aug 9, 2022 5:21 AM
Thanks for the message and apologies for delay in replying! We now believe it's an issue with the website itself (WordPress/coding).
FYI the url to our website home page was added to our HubSpot newsletter. When clicked on in preview mode it directs to the home page correctly. When clicked on once the newsletter is sent it directs to the home page correctly, BUT that home page then displays an old/cached banner message. It seems that if the url has a '?' in it WordPress decides to display this old banner message! It's really odd, but not a problem with the HubSpot side of things!
Aug 9, 2022 9:38 AM
This does look strange