Browser won't load published website

[SueFeury]

Hi All,

I've created a website page on Hubspot and published it. However, when I try to load it in a browser, I get the following error.  How can I enable SSL? Isn't Hubspot secure?

This site can’t provide a secure connection

safetherapeutics-llc-242169810.hubspotpagebuilder.net sent an invalid response.

• Try running Windows Network Diagnostics.

ERR_SSL_PROTOCOL_ERROR

[SueFeury · Accepted solution]

Thanks, All! I cleared my cache and history and even rebooted but it didn't help. THen, I logged into Webroot. Apparently Webroot was interfering. Once I logged in to secure my wifi connection, it loaded no problem. Thanks for all your help!

[trevordjones]

Hi @SueFeury - 

Sometimes there is a delay in provisioning the SSL certificate, which HubSpot issues automatically.  Wait a few minutes and it should correct itself.  For more details see this article.

[SueFeury]

Hi @trevordjones,

Thank you for your quick reply. Unfortunately, I created the site on Friday and it is still having this issue. Here is the specific page that I am trying to load in a browser:

https://safetherapeutics-llc-242169810.hubspotpagebuilder.net/safetherapeutics-drug-side-effect-chec...

I will eventually need to update the URL, but I want to get the SSL working with this one for now....

[Jaycee_Lewis]

I second what @trevordjones recommends 🙌 I can see it on my end! — Jaycee

[trevordjones]

Hi @SueFeury -

It's loading fine for me and is secure.  See below:

I suggest clearing the cache on your web browser, and possibly closing and reopening it.  This seems to be an issue on your local computer or network.

Hope this helps!