Blog, Website & Page Publishing

Emma-Jane
Participant | Gold Partner
Participant | Gold Partner

Blog images not rendering on mobile

Hi everyone,

 

We seem to have only one blog image that doesn't render properly on mobile (the second time this has happened), does anyone else have this issue and perhaps know how to fix it? 

 

Attached is a screenshot. 

 

Screenshot 2021-07-08 at 12.06.46.png

0 Upvotes
8 Replies 8
Emma-Jane
Participant | Gold Partner
Participant | Gold Partner

Blog images not rendering on mobile

Hi there,

 

We seemed to have come right with the image, we had our dev take a look at it late on Friday. 

webdew
Guide | Diamond Partner
Guide | Diamond Partner

Blog images not rendering on mobile

Hi @Emma-Jane ,

By just looking at the image, it would be difficult to access the error. It would be great if you can share the link. 


Thanks!

Emma-Jane
Participant | Gold Partner
Participant | Gold Partner

Blog images not rendering on mobile

Hi there, 

 

Sorry for my delay in reply. We seemed to have come right with the image, we had our dev take a look at it late on Friday. 

 

Thanks, 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Blog images not rendering on mobile

Yeah, then that's definitely not it, @Emma-Jane@Josh, any idea what could cause this?

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

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Josh
Recognized Expert | Platinum Partner
Recognized Expert | Platinum Partner

Blog images not rendering on mobile

@Emma-Jane,

 

Would you mind sending me a link. It will be difficult to diagnose from a screenshot. I'd like to take a look at the CSS.

 

Thanks!

 

Josh 

 

PS: Thanks for the ping, @karstenkoehler 




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Josh Curcio

HubSpot support and inbound marketing for OEMs, contract manufacturers, and industrial suppliers.
HubSpot Platinum Partner & HubSpot Certified Trainer

Emma-Jane
Participant | Gold Partner
Participant | Gold Partner

Blog images not rendering on mobile

Hi @Josh,

 

Sorry for my delay in reply. We seemed to have come right with the image, we had our dev take a look at it late on Friday. 

 

Thanks again, 

0 Upvotes
karstenkoehler
Hall of Famer | Partner
Hall of Famer | Partner

Blog images not rendering on mobile

Hi @Emma-Jane,

 

Sometimes the file size can play a role here. If you accidentally uploaded a large uncompressed image file of 10-20 MB, you wouldn't necessarily have noticed on a desktop PC. On a mobile device/connection, it might take considerably longer to load this large image, making it seem like it's not displaying at all. Could you double-check?

 

Cheers!

Karsten Köhler
HubSpot Freelancer | RevOps & CRM Consultant | Community Hall of Famer

Beratungstermin mit Karsten vereinbaren

 

Did my post help answer your query? Help the community by marking it as a solution.

Emma-Jane
Participant | Gold Partner
Participant | Gold Partner

Blog images not rendering on mobile

Hi @karstenkoehler 

 

Thanks, the image was compressed and is 83.1kb. I don't think it's too large to render on mobile. 

0 Upvotes