Mar 11, 2021 1:20 PM
For our clients in HubSpot, we've enabled blog post comments and have it set up so that emails are sent to the team when someone comments on a post so we can filter out the spam. We also want our client to be notified as well but only after the comments have been moderated, is there a way to do this within HubSpot?
Apr 9, 2021 6:31 PM
So, if a client's email address is added to receive blog post comment updates, they can only see comments that have been approved after moderation?
Mar 12, 2021 2:30 AM
Hi @ KMolison
Getting straight to your answer, HubSpot allows you to configure your blog's comment options in multiple ways. Leaving the comment section turned on is a perfect way to promote communication between the readers and the blog author(s). However, you might want to moderate your comments and filter out the spam ones before getting posted. To know how you can notify your client after their comments have been moderated, please go through this step-by-step guide:
https://knowledge.hubspot.com/cos-blog/configure-your-blogs-comment-options
Hope this helps.
Regards.
Mar 18, 2021 11:51 AM
So if adding the client's email address to receive blog post comment notifications they will only see the comments that have been accepted after moderation?
Apr 9, 2021 10:01 AM
Yes. That's right @KMolison.