Blog, Website & Page Publishing

TTrinh0
Participant

Blog Descriptions Won't Update

Résolue

Hi,

 

I am experiencing issues with the update of blog descriptions - some of them do not appear.

 

Please see the following image for reference (notice the top two in the left)

TTrinh0_0-1652067106032.png

 

Please help.

 

Thank you

0 Votes
1 Solution acceptée
TitiCuisset
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Blog Descriptions Won't Update

Résolue

Hi @TTrinh0 

 

Thank you for reaching out!

 

Would you mind trying to clear your cache following those steps, as well as trying with another browser and with an incognito window? 

 

If this is still happening, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this

 

Thank you!

Best

Tiphaine


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

Voir la solution dans l'envoi d'origine

2 Réponses
TitiCuisset
Solution
Gestionnaire de communauté
Gestionnaire de communauté

Blog Descriptions Won't Update

Résolue

Hi @TTrinh0 

 

Thank you for reaching out!

 

Would you mind trying to clear your cache following those steps, as well as trying with another browser and with an incognito window? 

 

If this is still happening, I would recommend connecting with HubSpot Technical Support, as Support is included in your subscription and they will be able to provide real-time assistance for this matter, where you are able to share screenshots and specific examples about this

 

Thank you!

Best

Tiphaine


HubSpot’s AI-powered customer agent resolves up to 50% of customer queries instantly, with some customers reaching up to 90% resolution rates.
Learn More.

TTrinh0
Participant

Blog Descriptions Won't Update

Résolue

Hi TiphanieCuisset,

 

Thank you for your suggestions. I ended up getting hubspot tech support to help out and the issue was resolved 🙂