Sep 8, 202311:04 AM - edited Sep 8, 202311:05 AM
New CTA Feature is missing call out and subsequent form features
Unless I'm mistaken (and i have checked with HubSpot support on this as well) the new CTA tool is missing a key feature of the legacy Pop Up form tool.
You can no longer create a 2 stage pop up -> Call out followed by Form
I.e. Previously you could create a pop up form that had the call out and then if clicked, the form appear. You can now no longer do this meaning you cant attract users to a gated piece of content using the callout and the capture lead information using the following form.
I think this is a pretty useful and key feature that the legacy Pop Up form tool offered and whilst it being missing from the new CTA tool is somewhat expected as it is in beta, to then turn off the legacy pop up form option within Forms has made it quite difficult to maitain certain practices. So if i could recommend that whilst this is discussed internally at HubSpot on how to or whether to add this to the new CTA tool, please can you switch on the legacy pop up form tool so HubSpot customers can continue operating as they had been?