Ask the Docs Team anything about the new KB homepage & topic-based search!
Apr 13, 2020 8:24 AM - edited Apr 30, 2020 4:04 PM
Thank you for your participation! This AMA is now closed.
Hi HubSpot Community,
We’re the Docs Team here at HubSpot! We create and maintain the help content on knowledge.hubspot.com. During this time, we know part of your new normal includes remote work. Among other things, when you’re new to working remotely, you’re now disconnected from one of your top resources: your team.
We know how hard it is to be separated from your team and unable to ask for help while working in HubSpot. We want our docs to assist with all of your “gut-check” questions and be your go-to help resource while working in HubSpot over the next few weeks.
You may have noticed that the Knowledge Base has a new homepage (if not, check it out here), and we launched new topic-based landing pages to help you browse for related content instead of relying solely on the search bar. Whether you’ve been using the Knowledge Base for three years or three days, we want to hear your thoughts about the redesign and answer any questions you might have! We will be taking feedback and answering questions here through Thursday, April 30th.
Specifically, we’re curious to hear your responses to the following questions:
- What features of the new KB design are useful?
- What features of the new KB design could be improved?
- Is there any other content you’d like to see on the new KB homepage?
You can thread your responses below, or submit your feedback via this survey.
In addition, we’d love to answer any questions you might have about the new homepage and landing pages, so don’t hesitate to ask! We’re excited to connect and chat with you.
We look forward to hearing from you soon!
The Docs Team