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This meetup will feature the topic "How to identify (and fix) operational pain and gaps" and will be joined with special guest Anne-Marie Costigan! Anne-Marie has 20 years of experience leading teams through operational change and has a superpower of working cross-functionally to unlock friction and revenue growth.
In this meetup we will be discussing topics such as:
Operations Pain & Gap Analysis
System and Process Mapping
Building cross-department buy-in and alignment
and more!
Any topics or questions you'd like to make sure we address? Add them as a comment or message me directly.
Great meetup and a big thanks to @mewing and Anne-Marie Costigan. I loved the insights around aligning and prioritizing the pain points across the various teams (while also factoring in the impact each pain point had on revenue).
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My question off the top of my head is: Is Operations Pain & Gap Analysis the method for choosing which pain/gap problems are worth solving compared to the pain/gaps that would not be worth the time/effort to fix? And does this Analysis also prioritize what to solve first?
In other words, does the analysis just solve the "what" are the issues, or does it also answer questions of "if" a pain/gap should be solved, along with "when" and perhaps even "how"?