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Solved
nna666 on March 06, 2026
Hi HubSpot Community, I am experiencing a bug on the HubSpot Ads dashboard and wanted to report it here. Issue: The Ads page ( https://app-na3.hubspot.com/ads/343039708/ ) is displaying the following error message: "It looks like you're using an read more
0 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
March 07, 2026 01:07
Hi @nna666 , Comet Browser is not a supported browser for HubSpot, see here: https://knowledge.hubspot.com/account-security/browsers-supporte...read more
Solved
lju on February 19, 2026
Does anyone know how to create a custom report that shows Ads ROI on a monthly basis? I’d also like to be able to compare this data yoy. While ROI is automatically calculated in Marketing > Ads for specific timeframes, it seems impossible to vi read more
0 upvote
3 Replies
Accepted solution
Contributor
February 27, 2026 08:21
I've dealt with this same gap before. Ended up pulling the Ads and Deal data into Google Sheets (used Coefficient data connector) and building the RO...read more
ZZZBBBJJJDDD on February 12, 2026
While HubSpot currently supports Google, Meta, and LinkedIn, there is a significant gap in our omnichannel strategy: Snapchat Ads. I am requesting a native integration for Snapchat because it is a critical performance channel for the following reas read more
0 upvote
1 Reply
Community Manager
February 12, 2026 19:10
Hey @ZZZBBBJJJDDD - thanks for posting in the Community! I think your suggestion is great, for which I'd highly recommend posting it in our Ide...read more
AKocsis3 on February 02, 2026
How can I create a report that I can add to a dashboard about the cost per contact grouped by ad network? There are already report templates that show me the cost per contact for each ad campaign (and the network column is there too) but I can't read more
0 upvote
2 Replies
Member
February 03, 2026 05:44
Thank you. None of the articles help with my questionand I've already read that community question - it's not ad campaign trends that I'minterested i...read more
Solved
fneba on January 30, 2026
I've been using email marketing for my business, but I'm learing how important it is to segment my audience during campaigns.
1 upvote
1 Reply
Accepted solution
Hall of Famer | Partner
January 31, 2026 01:38
Hi @fneba , That's correct and an important learning. There are a couple of reasons for this: Not everyone you have on your list is always...read more
Solved
jxk on January 28, 2026
Hi there, I just want to ask for the community's advice, because I'm having issues syncing lifecycle changes from Hubspot to Facebook ads when using forms on our website (have tried both Hubspot forms and Typeform, which we currently use). Syncing read more
1 upvote
3 Replies
Accepted solution
Key Advisor
January 29, 2026 16:47
Hi @jxk , This is a really common pain point and honestly one of the more frustrating gaps in HubSpot's native ad integrations. The reason it wor...read more
Solved
AAlbright0 on January 26, 2026
I keep trying to publish my ads that I have sitting in drafts. When I try to publish I get an error message saying "Internal error" and no other information. I have gone back through everthing and nothing is standing out as being an issue. Without a read more
0 upvote
5 Replies
Accepted solution
Most Valuable Member | Platinum Partner
January 27, 2026 08:56
Welcome to the Communuity @AAlbright0 . It looks like maybe you've solved this with the help of @BérangèreL ? If not, here are a few troubleshooti...read more
rjelena on January 23, 2026
Hi, I’m trying to connect Facebook Ads to HubSpot (free account), but the OAuth authorization keeps failing. I have full control over: – Meta Business Portfolio – Facebook Page – Ad Account (owned by the same business, not shared) – read more
0 upvote
4 Replies
Member
January 26, 2026 09:39
Hello again, I wanted to inform you that I have Hubspot free plan, which I thought is enough for Hubspot and Meta integration, so I can get leads...read more
Solved
C_Reynolds on January 06, 2026
Hello, My company is using Zoominfo marketing to target display ads directly at target accounts. My question is how to best track these ad campaigns within a hubspot campaign? As far as I can tell there are 2 options: 1. Use Zoominfo's utm paramet read more
1 upvote
2 Replies
Accepted solution
Most Valuable Member | Platinum Partner
January 07, 2026 15:25
Hi @C_Reynolds . I'm a fan of keeping as much in HubSpot as possible, since that's where web tracking, emails, and the like all live. So I'd use Hub...read more
Solved
LStier on December 29, 2025
Can someone help me understand the difference between these two Ads Activity instances on the Contact record? There are numerous "Ads Activity" logged on the record but not all say that the Ad was clicked. So, in instances where it omits the click i read more
1 upvote
2 Replies
Accepted solution
Key Advisor
December 30, 2025 14:04
Hi @LStier Good question and youre not alone in finding this confusing, HubSpot's ads activity logging isnt super intuitive at first glance. S...read more
Solved
ARiaz9 on December 29, 2025
I've got a client account who uses a Wix website and they have embedded HubSpot forms on their website using HubSpot as a CRM. We're running Google Ads for them, but the problem is all of their source attribution inside of HubSpot is... it's not sa read more
1 upvote
3 Replies
Accepted solution
Key Advisor
December 30, 2025 14:15
Hi @ARiaz9 This is a super common issue with embedded forms on external platforms like Wix, and youre right that something in the tracking chain...read more
Solved
AJ_Kakrot on December 12, 2025
Hi Community, When a contact is created in HubSpot via a Meta (Facebook/Instagram) lead ad, HubSpot correctly logs the Ad Campaign Name, Ad Set Name, and Ad Name as an Ads Interaction in the contact’s timeline. However, this information does read more
0 upvote
8 Replies
Accepted solution
Key Advisor
December 16, 2025 14:29
Hi @AJ_Kakrot , you’re not missing anything obvious. This is one of those areas where HubSpot’s Ads tool is still opinionated about where that data...read more
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